"Homelessness is an emergency whatever the weather but in winter and freezing weather, people are in even greater danger. Hannah Faulkner, Head of Pan-London Rough Sleeper Services at St Mungo's explains how we help bring people in from the cold during SWEP (Severe Weather Emergency Provision or Protocol).
If you see someone sleeping rough, and the situation is an emergency, please don’t hesitate – call 999 for an ambulance or the police. Otherwise please use StreetLink to tell services where you’ve seen someone sleeping rough. StreetLink is the national homelessness referral line, which we manage in partnership with Homeless Link.. If you see someone sleeping rough, please @Tell_StreetLink through their website or app. Not sure what SWEP stands for? Watch our video:"